Privacy Policy

Studio Capillari is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information, especially regarding SMS, WhatsApp, and other digital communication methods.

Data Collection
We may collect the following personal information:

Full name

Phone number

Email address

Hair health or related information submitted via consultation forms

This data is collected when you:

Fill out forms on our official website (https://studiocapillari.com)

Visit us in person and provide your information

Start a conversation with us via WhatsApp, SMS, or other messaging platforms

How We Use Your Data
We use your information to:

Schedule and confirm appointments

Send reminders and personalized messages via SMS, WhatsApp, or email

Provide customer support and personalized services

Share updates, offers, or new services (with your consent)

Consent
By filling out our forms, visiting us in person, or initiating a message, you are giving your consent to receive communications from Studio Capillari via electronic means.

You may opt out at any time by replying “STOP” or by requesting removal via any communication channel.

Sharing with Third Parties
Your data may be processed by technology partners who assist in communication delivery (such as Twilio, Meta/WhatsApp, and Go High Level), always securely and lawfully.

We do not sell, rent, or share your data with third parties for commercial purposes without your consent.

Data Security
We apply technical and organizational safeguards to protect your data from loss, misuse, or unauthorized access.
Your Rights
You have the right to:

Access your personal data

Request correction or deletion

Withdraw your consent at any time

To exercise your rights, please email: [your contact email]

Policy Updates
We may update this policy from time to time. The latest version will always be available on our website.